Thinking of moving to Santa Rosa in the coming weeks or months? Hands down, one of the most stressful tasks when relocating is having to transfer and/or establish utilities for your new home, apartment, or condo. Finding the information you need to set up internet services, gas, water, trash pickup, and more can fill hours of your time — which is an especially precious commodity when relocating!
We want to help with your upcoming move in as many ways as we can. That’s why we’ve compiled a list of Santa Rosa area utility providers across all categories. Discover everything you need to know about setting up every kind of utility service, how to make payments, fees, and more for each type of utility provider in Santa Rosa.
Santa Rosa Electric Utilities | Pacific Gas & Electric (PG&E)
Pacific Gas & Electric is Santa Rosa’s provider of electric services. They service all residential and commercial buildings in the city. Thanks to their streamlined process, starting new services with PG&E is fairly quick and simple.
Pacific Gas & Electric Important Contact Info
- Pacific Gas & Electric: Electric
- Website: pge.com
- Phone: 1-800-743-5000
- Hours: Monday-Friday, 7 a.m. – 7 p.m., Saturday, 8 a.m. – 5 p.m., Sunday, After hours emergency services only.
- Address: 111 Stony Cir, Santa Rosa, CA 95401
Opening an account and getting your Santa Rosa electricity turned on
One of the best ways to turn on your electricity in Santa Rosa is to set up this utility through the Pacific Gas and Electric website. To do this, you will need your social security number (or an alternate form of identification), your new service address, and your preferred start date.
The average Santa Rosa electric bill is $279 per month. Payments can be made online or by mail with PG&E.
Santa Rosa Water Utilities | City of Santa Rosa Water
City of Santa Rosa Water Utilities is the primary provider of water utilities services in the city. This department is managed by the City of Santa Rosa.
City of Santa Rosa Water Utilities Important Contact Info
- City of Santa Rosa Water
- Website: https://www.srcity.org/812/My-Water-Bill
- Phone: 707-543-3150
- Hours: Monday – Friday, 8 a.m. to 5 p.m.
- Address: 100 Santa Rosa Avenue, Santa Rosa, CA 95404
Opening an account and getting your water turned on
To start your new City of Santa Rosa water services, you will need to call the main water utilities office at 707-543-3150. Beginning or terminating your water and/or sewer services requires (at least) one business day advance notice. If water services need to be started during non-business hours, there is an added fee of $130.
The average monthly water bill in Santa Rosa is $151. Payments can be made 24 hours a day, 7 days a week using a variety of methods. You can pay for your Santa Rosa water bill through your online account (including autopay), or make a phone payment by calling 707-543-4470 and using their automated system. For those who prefer to pay by check, payments can be mailed to P.O. Box 1658, Santa Rosa, CA 95402. All checks should be made payable to the “City of Santa Rosa.”
Paying your Santa Rosa water bill is easy. There are also two in-person methods for paying your City of Santa Rosa water bill. You can use the City Hall Annex dropbox, located at 90 Santa Rosa Avenue. You can also make a cash payment at a participating 7-Eleven location by bringing your bill that includes the printed barcode.
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Santa Rosa Garbage/Recycling/Composting | City of Santa Rosa and Recology
The City of Santa Rosa, in conjunction with Recology, manages both trash and recycling services. They also handle composting services in Santa Rosa.
Start your Santa Rosa garbage, recycling, and composting by contacting Recology directly. Local residents have the option of selecting a 20, 32, 64, or 96-gallon garbage cart for their home. Prices are as follows:
20 gallon = $31.24 per month
32 gallon = $35.02 per month
64 gallon = $50.43 per month
96 gallon = $76.38 per month
Additional items that require special pickup are billed at a separate rate. Through the Recology Cares program, select households — including those that participate in the Pacific Gas and Electric (PG&E) CARE program — qualify for a 15 percent discount.
Santa Rosa Gas Utilities | Pacific Gas & Electric (PG&E)
Pacific Gas & Electric is Santa Rosa’s provider of gas services. They service all residential and commercial buildings in the city. Thanks to their streamlined process, starting new gas services with PG&E is relatively simple when done online.
Pacific Gas & Electric Service Important Contact Info
- Pacific Gas & Electric: Gas
- Website: pge.com
- Phone: 1-800-743-5000
- Hours: Monday-Friday, 7 a.m. – 7 p.m., Saturday, 8 a.m. – 5 p.m., Sunday, After hours emergency services only.
- Address: 111 Stony Cir, Santa Rosa, CA 95401
Opening an account and getting your utilities turned on
As with your electric, you can set up your residential gas utilities through the Pacific Gas and Electric website. To do this, you will need your social security number (or an alternate form of identification), your new service address, and your preferred start date.
The average Santa Rosa gas bill is $44.83 per month (one of the least expensive in the nation). Payments can be made online or by mail with PG&E.
Santa Rosa Internet | Xfinity, AT&T, T-Mobile Home Internet
Although there are a variety of internet providers available throughout Santa Rosa, the area’s top providers are Xfinity, AT&T, T-Mobile Home Internet.
The average monthly cost for internet services in Santa Rosa is $75.62 per month. Your specific plans will depend largely on the internet speed you require. Your total price will also be impacted by whether you bundle various utility services (e.g. your cell phone services), and by the number of add-ons you need (e.g. a router from the provider). Start your internet services in Santa Rosa by requesting a service appointment online through the Xfinity, AT&T, T-Mobile Home Internet websites. You can also look up and call the main customer service phone number to ask about starting internet services at your new home.
After setting up an appointment with your chosen internet provider, you’ll meet with an installation tech. This individual will come out to your new address to set up services so that you can be online as soon as possible. Always be sure to ask about current promotions being offered by your selected provider to ensure the best monthly cost.
Santa Rosa Telephone | All Major Cell Phone Providers
All major cell phone providers — such as AT&T and Verizon — are available in Santa Rosa. Oftentimes, if you only have cell phone services with the company, the easiest way to transfer services is to simply change your mailing address. This ensures that your monthly bill is sent to the correct address (if you do not have paperless billing). You can typically do this through a self-service portal in your online account, or by calling the company directly.
Moving to the city from a different part of the state or country, and would like a Santa Rosa area code? If so, you will need to contact your current cell phone company for a new phone number. Once you’ve reached out to your cell phone provider, they will inform you about the process of switching to a local area code.
Santa Rosa Cable | Xfinity, DIRECTV, and DISH
Looking to set up cable TV services? The most popular cable TV providers in Santa Rosa are Xfinity, DIRECTV, and DISH. Just like with your internet services, each cable provider offers various pricing and packages depending on your needs, and depending on current promotions that are available for local residents. Contacting each company directly to request a quote is the best way to go about finding the best option.
If you already have one of these Santa Rosa cable TV providers, you can contact a customer care rep — online or by phone — to assist you with transferring services to your new address.
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