Fire, smoke or a burst pipe left a mess? Our packout services in Santa Rosa pack, list and hold your contents in storage, then bring them back after repairs. Call to start.
We only contact you about this request. Your number is never shared.
Our packout services in Santa Rosa empty a damaged home or business so cleaning and repairs can begin. We go room by room, pack the contents you choose to keep, number every carton and move the load into storage until the work is done.
Any insurance adjuster or restoration contractor on the job works for you, not for us, and we take our direction from you. You get our written quote and the inventory to share as you see fit.
For packouts in Santa Rosa we bill by the hour for the movers and the truck. When the packed contents go into our storage, the move into storage typically totals $670 to $2,000, and storage itself is billed as its own line. Three things set your hours.
The number of rooms on your list, and how much soot or water sits on the contents.
Cartons, paper and wrap are billed by what the job actually uses.
The months in storage and the trip back once the house is cleared for move-in.
These are our starting rates. Your written quote lists the movers, the expected hours and the storage terms.
| Movers and truck | Good for | Starting rate |
|---|---|---|
| 2 movers, 1 truck | Studio, 1 bedroom or small office | from $170/hr |
| 3 movers, 1 truck | Large 1 bedroom to 3 bedroom home | from $230/hr |
| 4 movers, 1 truck | 3 bedroom home or larger office | from $290/hr |
Local work carries a 3-hour minimum plus billed drive time. Pads, shrink wrap and dollies come with the hourly rate. Fuel surcharge, packing materials, valuation and storage are separate lines.
Since January 1, 2026, SB 495 requires insurers to pay 60 percent of contents limits, up to $350,000, to wildfire survivors with a total loss, without a detailed inventory. The California Department of Insurance says the law also allows at least 100 days to file proof of loss after a declared emergency.
Many Santa Rosa claims are not total losses. When a smoke-damaged house still stands, or a claim reaches past the share the law advances, a record of what left each room helps. Our inventory shows every carton by room, and you decide what goes to your adjuster.
Mentor’s Moving & Storage and Blue Kangaroo Packoutz have been wonderful at a difficult time. I recommend them to anyone everyone. JR explained everything up front and answered all of our questions. The job supervisor was knowledgeable and quick and quick to check out anything uncertain. The team was amazing. Everyone was super polite and polite and considerate. They have a commendable work ethic. All were prompt and passionate about their work. My belongings are in good hands! Evelyn Manspeaker
My movers were so helpful in getting 30+ years of stuff packed up and moved to storage. I really appreciated the care and time that they took.
Working remotely Mentors made our project able to be done. Mentors helped store and deliver our things when we were not in town or needed assistance. All paperwork and billing was accurate and easy to do. Great company
Shared on Google by people our Santa Rosa office has helped. Read every review on our Google profile.
The movers who pack out your house are employees of Mentors Moving & Storage, and each one passed a background check before their first job. That matters when rooms stand open during repairs and you are not there to watch every hour.
Our Dutton Avenue office schedules the packout, keeps your inventory on file and sets the return date with you once the house is ready.
We run packouts for homes and businesses in Sonoma, Marin and Napa counties. Each page below covers moving to or from one of these towns.
We pack the items you, your adjuster or your contractor mark to keep, and leave anything set aside for inspection.
Every box gets a number and a room name, and the inventory lists both so nothing goes missing on the return.
Soft goods go into sealed bags or wardrobe cartons, kept apart from furniture and dishes.
Sofas, tables and dressers are wrapped in pads and shrink wrap before they leave the house.
Dishes, glassware, framed art and electronics are packed in cartons sized for each item.
On the return trip, beds and tables are rebuilt and placed where you want them.
Packed contents wait in climate-controlled storage while smoke cleaning or a rebuild runs its course, and come back out on one phone call to our office.
Rooms the fire never reached can be packed on the same days, so your contractor gets an empty house in one visit instead of waiting on a second trip.
Replacement furniture you buy during the claim is received, held at our warehouse and placed in the finished rooms on the day you choose.
Tasting rooms, shops and offices with smoke or water damage are emptied, stored and set back up after repairs, often outside business hours.
A piano in a damaged room comes out on a piano board with straps and padding before the cleaning work starts, and goes back in once the floors are done.
Hourly movers shift furniture into a portable container or a garage you already have on the property while the house is being repaired.
Moving to a new address instead of going back? Our Santa Rosa movers handle full household moves across Sonoma County from the same office.
This is the order we follow on most fire, smoke and water jobs, from the first walk-through to the day you move back in.
We tour the property with you and note damaged rooms, access and what your contractor needs cleared first.
Each room is photographed before a single item moves, so you have a record of the starting point.
Salvageable items are wrapped and boxed, and each carton gets its number and room on the inventory.
The load goes to storage and stays there while cleaning, repairs or the rebuild run.
Once the house is ready, we bring everything back and set furniture in the rooms you pick.
Yes. Cleaners need empty rooms, so our movers usually go in first. Our movers box up whatever you flag for cleaning or storage and leave the rest for the restoration company you hired.
No. You stay in charge of your claim. We give you a written quote, the packout inventory and the storage terms, and you pass them to your adjuster.
Yes. Business contents are numbered by room just like a household, and fixtures, stock and office furniture can wait in storage until the space reopens.
We pack out only the rooms on your list. Undamaged rooms can stay as they are, or we can pack them too if the contractor needs the whole house empty.
As long as the cleaning or rebuild takes. Storage is a separate line on your bill, and when the house is ready we book the return trip with you.
Yes. We set furniture in the rooms you choose, put beds and tables back together and haul the empty cartons and wrap away with the truck.
Call (707) 326-4479 or send the form with the street address, what caused the damage and which rooms need emptying. Our Santa Rosa office replies with a packout date and a written quote.
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Click Below For The DOT Moving Guides
Bakersfield, California:
3101 Gilmore Ave,
Bakersfield, CA 93308
(661) 325-6683
Santa Rosa, California:
3000 Dutton Ave Ste B,
Santa Rosa, CA 95407
(707) 326-4479
Tempe, Arizona:
5325 S Kyrene Rd #105,
Tempe, AZ 85283
(480) 619-8240
Hours: 7 AM to 7 PM, 7 days a week (local time at each office)
Toll Free Number:
855-526-6101
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